Interview Part II


Here is all the details for my Interview with Disney. I hope this answers any questions that anyone applying may have, or any questions my friends and family have regarding how it went. If you have any specific questions, do not hesitate to ask. 

Makeup and Outfit 
I already planned what I was going to wear. I wore a white silk top with black trim from Aritzia. I also wore a black blazer that was also from Aritzia. I chose to opt out of wearing a skirt. I'm personally not a fan of wearing skirts for interviews (for myself, not saying it's bad if you do) so I wore black high-waisted dress pants from H&M. (Picture below). 

My makeup was very minimal. I used a very pale champagne eyeshadow, gel eyeliner to line my upper lash line, mascara, foundation and a pale pink blush. Disney is very strict on the Disney Look, so I wanted my makeup to comply with their standards. I curled my hair and kept it down. I did this because it is how I normally do my hair, and I feel most confident with my hair like this. I thought that was very important. I almost always wear lipstick when I want to feel confident, so since I knew I couldn't do that, I made sure I felt beautiful in other ways. At the interview, the majority of girls had their hair curled, hardly any had their hair up. Keep that in mind if you want to stand out.

I flew into Hamilton and stayed at my Uncles house in Burlington. I arrived on November 10th at 1:30 a.m. On November 12th, the day started at 5:00 a.m. My mom decided to come to Toronto with me because she had a friend she wanted to visit. We got to the GO-Train station at 7:10 a.m.; however, we could not find where to purchase a ticket. The Burlington station is soo confusing, especially since it is under construction. We were planning on taking the 7:16 train, but ended up catching the 7:26 train instead. The entire train ride I was super anxious going through interview questions in my head. Before we even started to get into the core I saw that traffic was completely backed up. DO NOT drive if your interview is in Toronto. It's not worth the stress of sitting in traffic, and you more than likely will be late. 10 people walked into the presentation late, and 2 people did not even make it into the presentation. As I was leaving my interview I saw someone trying to sign in who missed the presentation. I'm not sure if she was allowed to keep her interview or not, but don't even put yourself in that situation!!!!! From the station I had to walk up to front street and down a couple blocks. It was no more than a 10 minute walk, and I was on my way to Disney Headquarters on the 29th floor of Simco Place. 

The Presentation
I arrived roughly at 8:40. Turns out the presentation didn't start till 9:30. Not sure why I thought it started at 9:00, so I was the first one there. I signed in and got a temporary name tag, and was seated in the boardroom. Slowly people started arriving, and we made small talk about where everyone was from, our schooling and job experience. There were about 4 people that had already completed a CRP or a ICP.  Eventually the room filled up and we were moved to the presentation room.

I already knew everything that was going to be on the presentation because of all my research, but I spent the entire time with a giant grin. There was a video on how entertainment and movies isn't all of what Disney is about, and it covered all the magic Disney is involved in. Not going to lie, I had to hold back tears. The presentation covered pay, insurance, dorms, and the training. I did learn a few things such as you start on popcorn cart, then become the hostess, then a food runner, and then a server. They said some people will never make it as a server, but that is okay because they need trainers for each position. They also informed us that we would hear back by December 20th at the latest. This would include a Congratulations email, an Opportunity list email, or a Thank you, but no thank you email. After the presentation, they started doing the interviews. There were about 5 people in my time slot. We stayed in the presentation room and waited for our turn to be called.. As we were waiting in the presentation room, all of us started talking and got to know each other. We all talked about our love for Disney and even sang Be Our Guest to make time pass. As every blog says "get to know the people there, and don't think of them as competition, think of them as future coworkers." Conversation was so easy because we are all here for something that we love.

The Interview
I was the second last to be called from my time slot, and that was around 11:45. I interviewed with Kiki. I was nervous at first since she is a manager at Le Cellier, I was worried she would question my knowledge and skills (she did). She took me back into the boardroom and began the interview. I quickly learned that Kiki is super friendly, and I had no reason to be nervous. I did read online that the interviews don't feel like an interview, and more like a conversation. I agree and disagree. I felt like I was being interviewed the entire time, and it felt very professional; however, I felt very comfortable. I was also prepared for every question she asked, so that could have helped. She asked:
  • Why Disney?
  • Are you born in Canada? What city?
  • Why F&B?
  • What experience do you have?
  • Are you used to a slow or fast pace service?
  • How will you handle the Florida heat?
  • Are you okay with heavy lifting?
  • How do you feel about safety?
  • Are you okay living with roommates?
  • Do you know about wine? 
  • Do you have any questions or anything else you'd like to tell me about yourself?
PREPARE QUESTIONS TO ASK. I had 6 questions prepared and I only had time to ask 4 of them before she ended things, which was fine. I felt very confident with my interview. Kiki had a big smile throughout the interview, and seemed to love all of my responses. Especially my wine answer. I told her I knew about the basic rules of pairing, and I can pair a wine with basically any meat. She asked me to pair a red wine with a fish, and she LOVED my answer. So if you say you know about something, be prepared to prove to them your knowledge. For the safety answer, I explained how I have my liquor service certificate (ProServe in Alberta), and my Health and Sanitation Certificate. So have something to back up your answers. I'm sure there may have been a few more questions, but those were the majority of questions. I also had my employer and one of my educators write me reference letters. I gave them to her at the beginning after I discussed my experience. I would recommend this to anyone else going to the interviews. It shows how much you want the job. Just make sure the references letters are for the position you are applying for. My educator was for a fine dining class. If you're applying for merchandise, maybe get a retail reference letter.

Well I hope I covered everything. If you have any specific questions I'd be happy to answer them.


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  1. This was so helpful!!!! Im thinking of applying and your blog has made me so excited. Can you make a post on tips for the c/v and cover letter etc? Thanks a bunch.

    1. Wow thank you. I'm glad you have found my blog helpful! I can definitely make a post about the application process, and maybe post about the different sources that helped me while applying.

  2. Thank you Heather , that was great :)

  3. Hey!
    I know this is super far back, but what kind of questions did you ask your interviewer afterwards?

  4. Hey!
    I know this is super far back, but what kind of questions did you ask your interviewer afterwards?

    1. I asked if there is opportunity to grow in the pavilion, whether or not we can work different positions such as merchandise or attractions, and if we are limited to a year or whether or not our visas could be extended.

  5. Hi Heather! I'm so glad I found your blog, it's been very helpful. I'm surprised to read that you did your interview in Toronto even though you're from Calgary. Was there no presentation/interview available in Vancouver? I've heard from previous years that they are usually held in both Vancouver and Toronto, and sometimes Montreal? Thank you!

    1. From my research (not sure if this is accurate), the November interviews are in Toronto and the Vancouver interviews are in February. So since I interviewed in November, I had to fly out to Toronto. I was gutted because it cost me so much money, but it was worth it since I got the job! I heard they used to have it in Calgary and Montreal, but I'm not sure how long ago that was. I think they do it in only Toronto and Vancouver because majority of people in the pavilion are from B.C and Ontario. And I think they have Disney headquarters in each city (not 100% if they do in Vancouver, but they do in Toronto).

      Hope this helps and I hope you get the job :) It was the best year of my life.

  6. Thanks for the info, am glad I found your YT channel and got to your blog. I'm scheduled to sit for an interview next month (all the from Namibia, in Africa). I hope it goes well :)

    1. Yay that's awesome! I hope you do amazing. Just practice standard questions like "why do you want to work for Disney," and "what experience do you have that can help you in your role," kind of questions. Once you're confident on those, you'll nail it! And just have fun. The interview itself was very fun because it was Disney!!!! xx

  7. Hi Heather! Really glad I found your blog and YT. I've been following them since the summer and I've just recently submitted an application for the CRP! I just wanted to ask about the Disney Look. I know Disney is super strict on their policy, but I was wondering to what extent is their strictness during the interviews? I currently have dyed hair, and it includes two different colours, my natural hair colour and the dyed. I am 100% willing to change my hair colour if given a role, but for the interviews I just don't want my hair colour to ruin any chances. Do you know if you have to follow the Disney Look for the interviews? Definitely want to make a good first impression but I also think it would be unfair to judge someone based on hair colour :S Thanks so much!!

  8. Hey there!

    Congrats on applying! Best decision ever :). As for the Disney Look, I might make a video covering it in detail. Basically it's "be natural, and conservative." However, sometimes you can get away with unnatural things. Many people had dyed hair in Disney, it just has to look like a natural colour. In this picture I actually have ombré. It's very natural looking since I'm blonde. I went to the interview and also Disney with this hair. It majorly faded but looked very natural anyways! So I think having it look natural can be an advantage on your part. But if there is dye in it, that isn't bad. If you don't want to get it redone, wear it in a style that makes it less obvious. (Like I curled my hair vs straight).

    I hope this helps! :) Good luck!



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